DELIVERY TIMES

Delivery times for Consultant orders are the same as those for Cooking Party orders.

The Chefs Toolbox is proud to have one of the fastest order turnarounds of any company in the industry. To make the quick turnaround work for you, it’s important that you allow a bit of margin when placing your orders, so that any delays in processing or shipping times don’t affect you. At end-of-month, it’s wise to order with a little more lead time.
The following processing/delivery times apply to all orders, including Consultant orders:
1. Orders are shipped weekly from TCT HO in Sydney, Australia.
2. Orders submitted to TCT** are collated at 12.00 noon on Tuesdays, Sydney time
(except on Public Holidays or during Christmas shut-down periods).
3. Orders are shipped out of Australia on Fridays.
4. Orders will be delivered by NZ Post between 2-4 working days after dispatch from TCT in Australia, depending on your location in NZ.

Please note that TCT is closed on weekends and Australian Public Holidays.
**Date of submission is the date on which we receive a ‘Closed’ Consultant Order online.